Sure! Here's a sample Return & Refund Policy tailored for a general e-commerce site like dazzone.com. You can modify it further based on your business model, products, and applicable legal requirements.
Effective Date: [29 jul 2025]
Thank you for shopping at Dazzone.com! We strive to provide you with the best products and customer experience. If you’re not entirely satisfied with your purchase, we’re here to help.
You have 30 days from the date of delivery to return an item.
To be eligible for a return:
The item must be unused and in the same condition that you received it.
It must be in the original packaging.
You must provide proof of purchase (e.g., order number or receipt).
Certain types of items are non-returnable, including:
Perishable goods (e.g., food, flowers)
Custom or personalized items
Digital products or downloads
Sale or clearance items (if marked “final sale”)
To start a return, please contact our customer support at support@dazzone.com with your order number and reason for the return. We will provide return instructions, including the return address and any applicable return shipping labels.
Once we receive your return, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed within 7–10 business days to your original method of payment.
Please note:
Original shipping charges are non-refundable.
If the item was returned due to our error (e.g., wrong or defective item), we’ll cover the return shipping costs.
If you paid via credit card or PayPal, it may take additional time for your bank to post the refund to your account.
If you received a defective or damaged product and would like an exchange instead of a refund, please contact us within 7 days of receiving the product.
You are responsible for paying your own shipping costs for returning an item unless the return is due to our error or a defective product.
We recommend using a trackable shipping service or purchasing shipping insurance for items over $75.
If you have any questions about our Return & Refund Policy, contact us at:
📧 Email: support@dazzone.com
🌐 Website: www.dazzone.com